by Operations Council | Feb 12, 2024 | COO Best Practices, COO Insights, Leadership, Operations Best Practices
Operations Council recently held a webinar on the 2024 COO/Operations Sentiment Study Results – Webcast Panel. Our expert panelist was Courtney Rottman. Courtney is COO for Care Technology at EverNorth Health Services, a Cigna Corporation. She has more than 20 years...
by Operations Council | Jan 25, 2024 | Operations Best Practices, Sustainability
With regards to modern organizations’ operating environment, the adoption of Environmental Social and Governance (ESG) standards has emerged as a vital element. This is also the case for those who wish to connect their values with what investors, employees and...
by Operations Council | Sep 15, 2023 | HR/Talent, Operations Best Practices
Operations Council recently held a roundtable panel discussion on the 2023 Operations Talent Study Results. The objective of the study was to identify how COOs and operations executives are managing operations talent along with such challenges as talent and skills...
by Operations Council | Jul 31, 2023 | Economy/Economic, Operations Best Practices
The US economy is sticking to a soft landing. Investopedia states that soft landing is a cyclical slowdown in economic growth that avoids recession. Read on to learn how companies are now cross-training their employees to avoid layoffs. As reported by Wall Street...
by Operations Council | Jun 21, 2023 | Change Management, Digital Transformation, Operations Best Practices, Operations Management
Digital transformation has become the new term that has captured the interest and imagination of COOs running businesses across all industries. The short version of the explanation for digital transformation is it leverages technology to streamline operations, improve...
by Operations Council | May 17, 2023 | Operations Best Practices, Process Improvement
“We have room for improvement.” “Tomorrow we have another chance to get better.” “The team needs to clean a few things up if we expect to compete for a championship.” These are a few of the statements that we hear from coaches and athletes when they are interviewed...
