Ecommerce Operations Best Practices

Ecommerce Operations Best Practices

In the fast-paced world of e-commerce, where consumer preferences evolve at lightning speed and the competition never sleeps, Chief Operating Officers (COOs) are the maestros orchestrating the complex symphony of operations. Their role is pivotal in ensuring that the...

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Meet the COO Interview Series: Charles Mayfield

Meet the COO Interview Series: Charles Mayfield

As part of the Meet the COO series, the Operations Council recently interviewed Charles Mayfield, Chief Operating Officer (COO) for Chicago Public Schools (CPS) the fourth-largest school district with 800+ sites, over 43K employees, and a $9B budget. Charles’ role...

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8 Types of Operations Organization Structures

8 Types of Operations Organization Structures

In the heart of every thriving business lies its operations department, the engine room where strategies transform into tangible outcomes. Understanding the typical organizational structure of an operations department is crucial for anyone looking to streamline...

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Cultivating a People-Centric Approach as a COO

Cultivating a People-Centric Approach as a COO

A people-centric approach puts employees and customers first. It shows a company cares about the people it works with. It empowers employees to make decisions and lets customers know they are valuable to your business. There are several strategies COOs can integrate...

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COO’s on the Move: March 2024

COO’s on the Move: March 2024

As quarter one comes to an end, many corporations have made changes in their c-suite. Today, Operations Council will focus on 13 COOs that have accepted new positions this past month. Sony Pictures Names Ravi Ahuja as New COO Sony Pictures Entertainment is making a...

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Role of AI in Operations

Role of AI in Operations

Artificial intelligence has taken a prominent seat in today’s business operations. Organizations that don’t embrace it will fall behind the competition. They will suffer due to less efficient processes and a reduced allocation of resources. COOs must integrate AI into...

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What is a COO KPI?

What is a COO KPI?

Key Performance Indicators or KPIs, are which is a measurable numbers that shows how well a specific goal is being achieved over time.  Chief Operating Officers (COOs) uses KPIs to see the performance of all the departments. Below you will learn about the best 15+...

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COO’s on the Move: February 2024

COO’s on the Move: February 2024

In February 2024, several companies have announced a change in their c-suite. Today, we will highlight 12 Chief Operating Officers (COOs) that have accepted a new role this month. Target Names Michael Fiddelke as New COO Michael Fiddelke has been named chief operating...

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