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Crisis Management in Operations: Lessons Learned and Strategies for Resilience

Crisis Management in Operations: Lessons Learned and Strategies for Resilience

by Operations Council | Sep 24, 2024 | Crisis Management

Despite best efforts, crises can occur in any industry. Technology fails, unexpected market shifts happen, and global events and natural disasters take their toll. Leaders must prepare themselves and their teams for the worst with a strong crisis management plan....
Building Resilient Business Continuity Plans for the Next Crisis

Building Resilient Business Continuity Plans for the Next Crisis

by Operations Council | May 15, 2023 | Business Continuity, Crisis Management

In 2018, Atlanta, Georgia experienced a ransomware attack that crippled the city government’s computer system. The attack negatively impacted city services such as utilities, as well as court and police records. City workers had to complete paperwork by hand and...
COO Management and The Pandemic

COO Management and The Pandemic

by Operations Council | Oct 3, 2022 | COO Best Practices, COO Insights, Crisis Management

Chief Operating Officers (COOs) should build a relationship with the Chief Executive Officer (CEO). Why? There are many challenges that create risks and building a relationship with the executive team can help these challenges. Below you will learn how the pandemic...

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