by Operations Council | Aug 4, 2026 | Artificial Intelligence (AI), HR/Talent
According to BCG research, 74% of businesses have integrated AI in near-daily operations, but only 36% of respondents feel they’ve provided sufficient training. This leads to a skills gap, which is especially impactful in operations- and it’s the COO’s responsibility...
by Operations Council | May 20, 2026 | Artificial Intelligence (AI), HR/Talent
Artificial intelligence is beginning to alter the operational foundations of modern business. Forecasting models, supply chain planning, workforce management, procurement systems, customer support workflows, and production environments are all being influenced by...
by Operations Council | May 14, 2026 | HR/Talent, Leadership
Operations leadership has changed substantially during the past decade. The role once centered primarily on execution discipline, process management, cost containment, and organizational efficiency. Those responsibilities still matter, but the scope of the modern COO...
by Operations Council | Mar 18, 2026 | HR/Talent, Technology
As organizations scale transformation efforts across complex operations, the limiting factor is often not strategy or technology; it’s workforce capability. Many companies still rely on fragmented training approaches that fail to reach the broader organization,...
by Operations Council | Dec 22, 2025 | HR/Talent, Leadership
As COO, you know that operations are the heartbeat of your business. It is integral to customer satisfaction, supply, demand, inventory, profitability, and strategy- to name a few. It’s vital to develop the next generation of leaders so they can pick up where you left...
by Operations Council | Nov 20, 2025 | HR/Talent, Leadership
The right talent can be the difference between success and failure. When it’s time to hire for your operations team, you need to hire smart. With the right approach, you will find the people power that makes your company run more efficiently, boosts morale, and can...
