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Closing the Operations Skills Gap in the AI Era

Closing the Operations Skills Gap in the AI Era

by Operations Council | Aug 4, 2026 | Artificial Intelligence (AI), HR/Talent

According to BCG research, 74% of businesses have integrated AI in near-daily operations, but only 36% of respondents feel they’ve provided sufficient training.  This leads to a skills gap, which is especially impactful in operations- and it’s the COO’s responsibility...
Deloitte’s Enterprise AI Findings Signal a New Mandate for Operations Leaders

Deloitte’s Enterprise AI Findings Signal a New Mandate for Operations Leaders

by Operations Council | Jun 24, 2026 | Artificial Intelligence (AI)

Artificial intelligence has generated no shortage of executive attention over the past several years. Boardrooms have discussed it, investors have evaluated it, and leadership teams have explored countless pilot programs designed to determine where the technology may...
The Rise of the Autonomous Operations Function: What COOs Need to Know About AI Agents

The Rise of the Autonomous Operations Function: What COOs Need to Know About AI Agents

by Operations Council | Jun 3, 2026 | Artificial Intelligence (AI)

Operations leaders have spent decades pursuing a familiar objective: improving the speed, consistency, and reliability of business execution. Each generation of technology has contributed to that effort in its own way. Enterprise resource planning systems created a...
Why AI Certifications Are Becoming Increasingly Valuable for COOs

Why AI Certifications Are Becoming Increasingly Valuable for COOs

by Operations Council | May 20, 2026 | Artificial Intelligence (AI), HR/Talent

Artificial intelligence is beginning to alter the operational foundations of modern business. Forecasting models, supply chain planning, workforce management, procurement systems, customer support workflows, and production environments are all being influenced by...
The Operational Tradeoffs Emerging in the AI Economy

The Operational Tradeoffs Emerging in the AI Economy

by Operations Council | May 8, 2026 | Artificial Intelligence (AI)

Operational leaders are entering a period where productivity gains from AI are forcing difficult organizational decisions. Some businesses are consolidating roles and reducing staffing layers as automation expands across workflows, while others are restructuring teams...
The COO’s Playbook for AI-Driven and Agentic Operations

The COO’s Playbook for AI-Driven and Agentic Operations

by Operations Council | Apr 14, 2026 | Artificial Intelligence (AI)

For chief operating officers, the discussion around artificial intelligence has moved beyond curiosity and into accountability. The question is no longer whether AI belongs in the operating model, but how it can be applied in a way that produces measurable operational...
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