by Operations Council | Aug 4, 2026 | Artificial Intelligence (AI), HR/Talent
According to BCG research, 74% of businesses have integrated AI in near-daily operations, but only 36% of respondents feel they’ve provided sufficient training. This leads to a skills gap, which is especially impactful in operations- and it’s the COO’s responsibility...
by Operations Council | Jun 24, 2026 | Artificial Intelligence (AI)
Artificial intelligence has generated no shortage of executive attention over the past several years. Boardrooms have discussed it, investors have evaluated it, and leadership teams have explored countless pilot programs designed to determine where the technology may...
by Operations Council | Jun 3, 2026 | Artificial Intelligence (AI)
Operations leaders have spent decades pursuing a familiar objective: improving the speed, consistency, and reliability of business execution. Each generation of technology has contributed to that effort in its own way. Enterprise resource planning systems created a...
by Operations Council | May 20, 2026 | Artificial Intelligence (AI), HR/Talent
Artificial intelligence is beginning to alter the operational foundations of modern business. Forecasting models, supply chain planning, workforce management, procurement systems, customer support workflows, and production environments are all being influenced by...
by Operations Council | May 8, 2026 | Artificial Intelligence (AI)
Operational leaders are entering a period where productivity gains from AI are forcing difficult organizational decisions. Some businesses are consolidating roles and reducing staffing layers as automation expands across workflows, while others are restructuring teams...
by Operations Council | Apr 14, 2026 | Artificial Intelligence (AI)
For chief operating officers, the discussion around artificial intelligence has moved beyond curiosity and into accountability. The question is no longer whether AI belongs in the operating model, but how it can be applied in a way that produces measurable operational...