by Operations Council | May 21, 2024 | Career, COO Insights, Leadership
Chief Operating Officers (COOs) are increasingly important to many corporations; a reason why more corporations adding COOs to their C-suite. A COO is the right-hand to any CEO. Below you will learn what skills they need to perform at their best. As reported by...
by Operations Council | May 14, 2024 | COO Insights, HR/Talent, Leadership
Chief Operating Officers are the second in charge after the CEO. A COO should have a background in being a business owner, running a business from the top, and day-to-day operations. Below is an informative article about COOs, and what the typical experiences are. As...
by Operations Council | May 8, 2024 | Leadership, Operations Best Practices
Data-driven decisions. It’s a term that’s becoming a bigger part of business conversations. And it makes perfect sense. It’s essential to consider data to base current decisions on past outcomes and behaviors. But a COO must ask themselves, “Which data should I rely...
by Operations Council | Apr 18, 2024 | COO Insights, Leadership
In the fast-paced world of business, effective communication stands as the backbone of successful leadership. For COOs, the challenge is not just in what they communicate, but how, when, and to whom. The complexity of this communication landscape can be navigated...
by Operations Council | Mar 20, 2024 | Career, COO Best Practices, Leadership
Every company experiences its share of ups and downs. There may be times when the future is uncertain. Leaders must reassure their teams while facing some major decisions. The weight of uncertainty falls heavily on a leader’s shoulders, but COOs must be prepared to...
by Operations Council | Feb 12, 2024 | COO Best Practices, COO Insights, Leadership, Operations Best Practices
Operations Council recently held a webinar on the 2024 COO/Operations Sentiment Study Results – Webcast Panel. Our expert panelist was Courtney Rottman. Courtney is COO for Care Technology at EverNorth Health Services, a Cigna Corporation. She has more than 20 years...
