by Operations Council | May 6, 2025 | Operations Best Practices, Operations Management
With business landscapes evolving quickly, COOs must concentrate on preparing their operations for the future. When leaders hear the term ‘future-ready,’ they may immediately consider acquiring the latest technology, but soft skills may be a more critical concern....
by Operations Council | Aug 23, 2024 | Cost Management, Operations Best Practices, Operations Management
COOs should have an eye on their company’s bottom line. In addition to generating sales, they must determine ways to save money. As Benjamin Franklin said, “A penny saved is a penny earned.” As COO, you must ask yourself what approaches you can integrate to reduce...
by Operations Council | May 16, 2024 | Operational Excellence, Operations Best Practices
Efficiency is key to business success. An efficient company will meet deadlines, exceed customer expectations, and produce higher ROIs. They will avoid bottlenecks, glitches, and errors. It is a COO’s responsibility to oversee operations to ensure they are running as...
by Operations Council | May 8, 2024 | Leadership, Operations Best Practices
Data-driven decisions. It’s a term that’s becoming a bigger part of business conversations. And it makes perfect sense. It’s essential to consider data to base current decisions on past outcomes and behaviors. But a COO must ask themselves, “Which data should I rely...
by Operations Council | May 2, 2024 | Economy/Economic, Operations Best Practices
A COO oversees various aspects of a company’s operational systems. Finances are a focus. It is up to the COO to ensure the company makes wise financial decisions that support growth without draining the budget. Achieving financial efficiency across an organization is...
by Operations Council | Feb 12, 2024 | COO Best Practices, COO Insights, Leadership, Operations Best Practices
Operations Council recently held a webinar on the 2024 COO/Operations Sentiment Study Results – Webcast Panel. Our expert panelist was Courtney Rottman. Courtney is COO for Care Technology at EverNorth Health Services, a Cigna Corporation. She has more than 20 years...
