by James Stovall | Aug 13, 2025 | Artificial Intelligence (AI), Operational Excellence
AI adoption isn’t just a technology initiative — it’s an operational leadership challenge. While many executive conversations around AI still focus on productivity, the real question for operations leaders is: Is AI making work better for the people who keep the...
by Operations Council | Jul 9, 2025 | Lean Management, Operational Excellence, Supply Chain
A need for efficiency has led to the creation of the lean COO. This executive’s main priority is to streamline processes and achieve business goals. The approach involves minimizing waste, eliminating bottlenecks, and reducing distractions. Most organizations can...
by Operations Council | Jul 7, 2025 | Data, Operational Excellence
Today’s businesses are bringing data regarding decision-making processes to the table. They use historical data and predictive analytics to determine the best moves for their company. The information helps them make informed decisions that lead to better outcomes....
by Operations Council | May 12, 2025 | Continuous Improvement, Operational Excellence
Every COO’s goal should be operational excellence. Systems should run efficiently to reduce costs and waste, while products should be manufactured to the highest standards. Leaders must continually improve to achieve this status. The question is, what can...
by Operations Council | Feb 27, 2025 | Customer Experience, Operational Excellence
Operational excellence does more than support workplace productivity. It boosts customer satisfaction. When operations are efficient, quality improves, and orders go out faster, making customers more likely to stay loyal to your business. COOs should focus on...
by Operations Council | Oct 11, 2024 | Operational Excellence
Productivity is key to a business growth, and recently, productivity has been on the decline. McKinsey & Company latest research examines how a new take on operational excellence can help rekindle productivity—and reveals five practices that matter in...
