by Operations Council | Sep 24, 2024 | Crisis Management
Despite best efforts, crises can occur in any industry. Technology fails, unexpected market shifts happen, and global events and natural disasters take their toll. Leaders must prepare themselves and their teams for the worst with a strong crisis management plan....
by Operations Council | May 15, 2023 | Business Continuity, Crisis Management
In 2018, Atlanta, Georgia experienced a ransomware attack that crippled the city government’s computer system. The attack negatively impacted city services such as utilities, as well as court and police records. City workers had to complete paperwork by hand and...
by Operations Council | Oct 3, 2022 | COO Best Practices, COO Insights, Crisis Management
Chief Operating Officers (COOs) should build a relationship with the Chief Executive Officer (CEO). Why? There are many challenges that create risks and building a relationship with the executive team can help these challenges. Below you will learn how the pandemic...