Improving Businesses Processes for Increased Efficiency

Mar 6, 2023 | HR/Talent, Technology, Training

“We have to get more efficient.”

It is a battle cry heard across all industries, and it has emerged as one of the most important battle cries for businesses at the start of the post-pandemic era. The pandemic presented companies with issues never before addressed in the world of business. Many business operations faced disastrous financials as the result of lockdowns. The businesses that adapted to the new normal have become the strongest competitors in their respective fields by improving business processes for increased efficiency.

Is there a template for your business to turn into a leaner, more productive organization? Although there is not a blueprint that describes how to achieve a more efficient operation, the following tips can help improve your business processes for increased efficiency.

Map Your Business Processes

Before the legendary explorers discussed in our history books embarked on an adventure, they first devised a map that depicted the route they planned to take for traveling from point A to point B. Businesses cannot expect to run more efficiently unless they visualize the processes for achieving that far too often elusive goal. Creating a process map helps you and your team better understand, interpret, and improve upon the current processes that define your organization.

You have several tools available to help you map your business processes. Lucidchart represents one of the most popular mapping tools. You work with the existing templates that present your processes and Lucidchart allows you to customize the current templates to account for changes in your business goals. Microsoft Visio is another tool that includes advanced features for mapping more complex business processes, which is especially helpful for businesses trying to adapt to the post-pandemic business world.

Establish a Collaborative Environment

As a business leader, you have an understanding of how your business processes impact your organization. However, improving business processes for increased efficiency should involve the participation of the entire team. Although a top-down implementation of new business processes looks good on paper, the rest of the team has to buy into your new processes to enhance the efficiency of your organization.

Collaboration starts with asking questions that evaluate the current business processes. For example, is there a way to improve the client onboarding process by eliminating redundant procedures? Your team should ask questions such as why do we need a new process, as well as what is the goal of establishing a new process. You also should ask questions that address redundant processes that you can eliminate to increase efficiency. The most important questions to ask concern defining the obstacles that your team discovers when implementing any new business process.

Lean on Technology

Companies that quickly adopted the remote workplace paradigm shortly after the start of the pandemic did a much better job of coping with the new normal. These companies leaned heavily on technical advancements to set up remote workplaces in employee homes. After tracking the performance of their remote workers, many companies discovered improved productivity. Now that we are on the other side of the pandemic, companies should continue to lean heavily on technology to increase the efficiency of their organizations.

Automation represents one of the best opportunities to improve business processes for increased efficiency. First, automation can detect redundant tasks that bog down the performance of your company. Second, by understanding the execution cycle of a business process, you can search for opportunities to automate certain steps to increase the speed of execution. Your employees become more productive by shortening the time required to execute different business programs.

A more productive team is also a more efficient team.

Communicate With Your Team Members

After you and your team collaborate to improve business processes for increased efficiency, do not assume that every team member has a thorough understanding of the new operational standards. You have just spent considerable time and resources mapping your new business processes. Now, the time has arrived to ensure the business processes work flawlessly.

You have several ways to communicate the changes to your company’s business processes. You should blend all communication channels to keep your team up to speed. Using technology such as PowerPoint presentations provide a visual aid to help team members learn about the new business processes. You also should hold both virtual and in-person meetings to communicate the status of the changes to your company’s business processes. One-on-one instructional sessions also should play a role in communicating with your team members.

The Bottom Line

Successful companies constantly modify business processes to boost performance, such as increasing efficiency. However, you have to remain patient during the transitional period by giving your team members plenty of time to adapt to the changes. As you know, change is not always the best friend of businesses, which means to reach your goal of improving business processes for increased efficiency, you have to combine a bold vision (map) with a healthy dose of patience.

Additional COO Resources

COOs Guide to Talent Onboarding 

Why CEOs Need COOs?

Managing Organizational Change: Top Tips


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