by Operations Council | Jan 13, 2025 | Collaboration, COO Best Practices
Have you ever wondered why organizations have COOs? The COO role is much more than an extension of what the individual was doing before. Today, you will learn the COO agenda and delivering the strategy. As reported by McKinsey and Co on November 15th, 2024 by Darryl...
by Operations Council | Oct 16, 2024 | COO Best Practices, COO Insights, Leadership
A chief operating officer oversees a company’s operations. That’s a broad description. Specific duties can vary from industry to industry and as trends and technology evolve. So, what does the future of COO leadership look like? It will change as new tools and devices...
by Operations Council | May 23, 2024 | Company Culture, COO Best Practices, HR/Talent, Training
Today’s executives know it is not enough to rest on one’s laurels. You must continuously improve to adapt to today’s evolving standards. You must update to meet technology needs, customer demands, and changes in the market. You must constantly exceed your standards to...
by Operations Council | Apr 15, 2024 | COO Best Practices, Ecommerce
In the fast-paced world of e-commerce, where consumer preferences evolve at lightning speed and the competition never sleeps, Chief Operating Officers (COOs) are the maestros orchestrating the complex symphony of operations. Their role is pivotal in ensuring that the...
by Operations Council | Mar 20, 2024 | Career, COO Best Practices, Leadership
Every company experiences its share of ups and downs. There may be times when the future is uncertain. Leaders must reassure their teams while facing some major decisions. The weight of uncertainty falls heavily on a leader’s shoulders, but COOs must be prepared to...
by Operations Council | Feb 12, 2024 | COO Best Practices, COO Insights, Leadership, Operations Best Practices
Operations Council recently held a webinar on the 2024 COO/Operations Sentiment Study Results – Webcast Panel. Our expert panelist was Courtney Rottman. Courtney is COO for Care Technology at EverNorth Health Services, a Cigna Corporation. She has more than 20 years...
