by Operations Council | Sep 30, 2022 | Collaboration, Marketing
The customer journey in a business is key. That is why a Chief Marketing Officer (CMO) and a Chief Operating Officer (COO) collaboration is important. These two positions work together to build a strong customer experience (CX). Below you will learn how to improve...
by Operations Council | Sep 21, 2022 | Career, COO Best Practices, Leadership
Chief Operating Officers (COOs) are changing on how they lead to build a better work environment for their employees. They are focusing on traits and competencies. “Traits” are personality characteristics central to who a person is. “Competencies” are observable...
by Operations Council | Jul 25, 2022 | COO Best Practices, COO Insights, COO/CEO Dynamics
At the end of the day, COO and CEO work hand in hand. The COO is basically the right-hand to a CEO. Below you will learn what the COO owes the CEO and what the CEO owes the COO. As reported by HBR on May 2006 by Nate Bennett and Stephen A. Miles. Second in Command:...
by Operations Council | Jul 22, 2022 | Career, COO Best Practices, Leadership
Being Chief Operating Officer (COO) is never easy; you are the one that is getting everything done. You manage and handle the daily business operations of the company, working closely with department heads and supervisors to support the day-to-day activity of...
by Operations Council | Jul 15, 2022 | Career, COO Best Practices, COO Insights, COO/CEO Dynamics
Not one Chief Operating Officer (COO) is alike. Well, that’s obvious because not one human is alike. All COO roles are different based on the motives behind the job. Below you will learn about the seven different roles of the COO. As reported by HBR on May 2006 by...
