by Operations Council | Sep 9, 2025 | COO Insights, HR/Talent, Leadership
A COO wears many hats. They manage daily operations and administrative functions, ensuring the company reaches its goals. But can talent strategist be added to that list? Operations teams are connected to other departments in more ways than one would realize. These...
by Operations Council | Sep 3, 2025 | Customer Experience
Your operations team may not interact directly with customers, but there is no denying how they impact the customer experience. It’s up to them to deliver quality products and services within an expected time frame to meet (or possibly exceed) customer expectations....
by Operations Council | Aug 28, 2025 | COOs on the Move, Leadership
In today’s rapidly evolving business environment, operational leadership plays a pivotal role in driving efficiency, innovation, and sustainable growth. Chief Operating Officers are stepping into the spotlight as organizations navigate shifting markets, digital...
by Operations Council | Aug 25, 2025 | Crisis Management
Poor communication, inadequate planning, inefficient processes. These are all operational bottlenecks that are doing more than causing delays. They cost your company money, negatively impact reputation, and contribute to employee burnout. Fortunately, there are things...
by Operations Council | Aug 22, 2025 | HR/Talent
Operations Council recently held a webcast panel discussion on the 2025 State of Operations Talent Study Results. Our expert panelist included Matt Barnes. Matt is Managing Partner at Workfast Consulting, an operations consulting firm focused on helping people connect...
