Preparing for AI-Driven Supply Chains: What Operations Leaders Need to Know

Jan 16, 2025 | Artificial Intelligence (AI), Supply Chain

Artificial intelligence is taking over the business landscape. It is especially useful in the supply chain as it handles inventory, assists with routing, and ensures systems are running smoothly. However, adaption can be challenging.

Adaption means adjusting to new systems. It can cause anxiety among employees. The change can also lead to downtime and reduced productivity as changes take place. But a well-prepared team will adjust quickly minimizing any obstacles.

What Does an AI Supply Chain Do?

Leaders should be familiar with the functions of an AI supply chain and how it will help their company before adoption. Here are some features to be aware of.

  • Forecasting: AI detects patterns in markets and customer behaviors. These patterns can be utilized by operations to forecast demand and allow businesses to prepare accordingly.
  • Tracking Capabilities: An AI supply chain integrates IoT (Internet of Things) technology which embeds computing devices into everyday objects. Businesses can utilize IoT to track products out for delivery and keep track of inventory.
  • Inventory Management: AI calculates products as they come in and go out ensuring advanced accuracy. Companies can avoid overselling and underselling and reduce losses.
  • Increased Transparency: The technology provides data and insights that can be shared with stakeholders to promote a more transparent approach.

What are the Benefits of an AI Supply Chain?

  • Lower Operating Costs: AI can handle repetitive tasks efficiently with minimal error allowing companies to run more efficiently and lower operating costs.
  • Supports Decision Making: The technology provides data so companies can predict better outcomes and make decisions quickly.
  • Reduces Maintenance Costs: Artificial intelligence monitors systems and alerts you if unusual behavior is detected so you can address problems before they turn into bigger issues.
  • More Efficient Transport Routes: AI can plan more efficient delivery routes to save time and money and produce fewer environmental emissions.
  • Improves Warehouse Efficiency: The technology can help lay out warehouses more efficiently so workers can complete tasks quickly and with fewer errors.

How to Prepare for an I Supply Chain

  • Take Stock of Your Current Network: Identify obstacles, bottlenecks, and pain points in your system. Doing so will help you determine the best ways to use data to make improvements.
  • Create a Roadmap: Your roadmap should prioritize tasks so you can concentrate on those that are most pressing. Then move on to medium and lower-priority tasks.
  • Select a Solution: There are several AI supply chain systems available. Review their features to determine which is best for your company. You may also decide to work on a customized design with your IT department.
  • Begin Implementation: Begin implementation by educating your team on the new system. Prepare for setbacks and errors that may arise. Maintain communication throughout the process to ensure issues are addressed promptly.
  • Continue to Monitor: Continue monitoring your system so you can improve the technology if necessary. Look out for errors that may occur during adoption and throughout your system’s lifespan.

Be Aware of Risks

Several risks and challenges may occur during the transition. Leaders should be familiar with these risks so they can prepare for them in advance. Here are some to be aware of.

  • Prepare for Downtime: Adaption often leads to downtime due to training and a loss of productivity as teams get up to speed. Minimize downtime by increasing productivity on older systems before the transformation. You should also warn stakeholders of delivery delays.
  • Startup Costs: AI adoption can be expensive, but it usually saves money in the long run. With the right financial planning, you will handle costs effectively.
  • Complex Systems: Systems are complex and require oversight, especially during early adoption. Leaders should plan to schedule staff accordingly ensuring someone is available to monitor systems and handle issues.
  • Data Inaccuracies: AI learns from the information it has available, and that information isn’t always accurate. It may also be based on biases. Avoid overreliance on these systems. Human oversight is necessary at every turn.
  • Security and Privacy: Like any technology that relies on digital processes, AI increases the risk of breaches and cyberattacks. The systems themselves have also been known to leak sensitive data. Prepare by integrating systems that will keep your data safe.

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