In the modern business world, remote work is no longer the exception, it’s the norm. Despite its growing acceptance, COOs still struggle to keep teams engaged and connected when working virtually. Other issues arise in the form of security risks and miscommunications.

However, there are solutions for leaders seeking to overcome the challenges posed by remote work. This article will discuss the best practices for COOs handling teams via digital platforms.

Frequent Check-Ins

It’s easy for remote workers to forget they are part of a team. They may wonder if anyone cares about their work or monitors their progress. This sense of disconnection can lead to a lack of productivity and motivation.

Leaders can remedy these feelings through frequent check-ins. Each check-in should review recent progress and set goals for future projects. Tasks that have been completed should be recognized and positive feedback and construction criticism should be provided.

Set Goals

When a boss isn’t standing over your shoulder, it’s easy to let responsibilities slide. Remote workers may wonder if a superior will notice if a project is a day late. But if leaders let deadlines fall by the wayside, it can lead to a lack of structure.

Goals must be set, and employees must be held accountable. COOs should impose various long and short-term goals to ensure workers are productive every day. They should check in daily to determine if workers are reaching their goals and set new ones for the future.

Host In-Person Events

Employees who work remotely may feel disconnected from their teams. Even daily meetings can’t make up for face-to-face contact. Without this kind of connection, workers may become depressed and feel like no one cares about them or the work they produce.

Employers can increase feelings of connection with in-person events. They can host picnics and holiday parties to promote bonding. These events should be filled with sports and other team-building activities that have nothing to do with work. Workers will learn to rely on each other and build trust that can carry over to remote workspaces.

Communicate Clearly

Shifting from an in-person workspace to a remote workspace calls for changes in how you communicate. Tasks are often sent in document form. Leaders no longer stand in front of employees to explain projects and ask and answer questions.

As a result, employees may miss certain details. They may not ask for clarification knowing they could miss deadlines waiting for an answer. Miscommunications can lead to completed tasks that don’t meet expectations.

These issues can be overcome with enhanced communication. Leaders should read and reread documents to ensure they explain the task clearly. They should schedule meetings with employees shortly after tasks are delegated to confirm they are understood.

Addressing Cybersecurity Concerns

The increased reliance on the internet has made cybersecurity a huge issue in modern business. Breaches are more likely to occur in remote work environments where even more information is sent virtually. Workers may also use personal devices that are not up to date with the latest security measures.

Leaders can minimize the risk of security attacks by providing workers with devices that are approved by their organization. They should encourage workers to use strong passwords. Practices such as regular updates, encrypted email, and cybersecurity awareness training will also improve online safety.

Using Collaborative Platforms

Collaborative platforms are vital tools in the remote workspace. They keep workers organized and ensure tasks are completed on time. They keep everyone in the loop regarding the work that has been completed, and what needs to be done.

Several online workspaces can meet company needs including Slack, Asana, and Trello. Determine which is best suited to your organization. Choose the one that offers features that are conducive to progress.

Considering Mental Health

Remote workers often suffer from poor mental health due to a lack of human contact. Leaders should look for signs of depression in workers during meetings. They may notice workers exhibiting low energy or becoming irritable.

COOs should help workers dealing with mental health issues. They may provide resources such as clinic recommendations or wellness programs offered through the company. They should let workers know they are there for them if they need to talk.

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