The Evolving COO Role in the Age of AI
A COO’s main responsibilities include leading operations, executing strategies set by the CEO team, resource management, performance monitoring, and cross-functional collaboration. That will always be the job description. However, roles are evolving due to artificial...
COO’s on the Move: November 2025
As operational excellence becomes a competitive edge, COO transitions are signaling where companies are prioritizing efficiency, scale, and execution. Today, Operations Council will highlight 12 COOs that accepted new roles in November 2025. US Soccer Announces Dan...
Talent Strategies for Operations Leaders
The right talent can be the difference between success and failure. When it’s time to hire for your operations team, you need to hire smart. With the right approach, you will find the people power that makes your company run more efficiently, boosts morale, and can...
Operational Metrics That Drive Performance
Metrics don’t lie. As a COO, you always want to pay attention to metrics to determine how your efforts are moving your business forward. Specifically, you should focus on metrics that drive performance. But which metrics should you consider, and how can you act on...
Bridging Operational Planning with Corporate Strategy
Operational planning is a priority for any COO, and possibly the most critical part is ensuring it aligns with corporate strategy. Every aspect of the planning process should support corporate goals. It should increase revenue, promote efficiency, and boost customer...
The Future of Procurement: Smarter, Faster, and Sustainably Driven by AI
Procurement is evolving fast. What was once a manual, cost-driven process is now becoming a strategic force, powered by AI. With the ability to analyze data, optimize supplier relationships, and support sustainability goals, AI is enabling procurement teams to work...
COO’s on the Move: October 2025
As October 2025 ends, COOs are at the center of transformation: balancing efficiency with innovation in a rapidly shifting business landscape. Today’s COOs are redefining what operational excellence means in the digital era. Operations Council will focus on 10 COOs...
Risk Management Strategies Every Operations Leader Should Master
The business landscape is full of risks, and every department leader has unique ones that impact their daily tasks. For operations leaders, these include supply chain volatility, cybersecurity, fraud, and human error, to name just a few. However, they can overcome...
The Metrics That Matter Most for Operations Executives
Metrics are vital to business. They are the most straightforward way of knowing if your strategies are working. These numbers should be monitored carefully and regularly so you can pivot when necessary, ensuring you are managing your business effectively. But what...
Why COOs Belong at the Strategy Table
When companies strategize, all leaders must be brought to the table. The COO is no exception. They translate vision into action, ensuring the company's goals align with operational systems, while bringing their unique insight. A COO’s Role in Strategizing COOs play a...
How to Empower and Retain High-Performing Teams in Operations
Hiring great talent for your operations team is just the first step. The real challenges are retention and empowerment. Teams should feel empowered to innovate and think freely while feeling good about working for the company, and leaders play a huge role in making it...
COO’s on the Move: September 2025
The month of September brought significant shifts in the C-suite, with a range of companies across industries welcoming new chief operating officers. From food and hospitality to healthcare, manufacturing, and transportation, organizations are reshaping leadership...
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