State of Operations Talent Study (2024)

The Operations Council is pleased to present the 2024 State of Operations Talent Study, which provides valuable insights into the current talent landscape. As organizations move past the post-pandemic era, this study highlights key challenges and trends regarding recruitment, retention, and managing work environments that include a mix of Hybrid, Onsite, and Remote models.

This comprehensive study report will dive into these trends and more with insights that will help COOs and other Operations leaders navigate the talent landscape more effectively.

All data included in this report was gathered via an anonymous and confidential survey which include more than 200 participants across North America, the majority (81%) chief operating officers (COOs), and Operations VPs/SVPs (13%).

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